Privacy Policy

Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we inform users of this website about our personal data protection policy.

1. Data controller
   Name of the agency: THE CONCIERGES SL
   Address: C/ Mestre Nicolau 26, 07181 Calvia (IB)
   Email: info@concierges.es
   Telephone: 871 973046
2. Purpose of data processing:
   Personal data collected through contact forms, emails, or other means will be used for the following purposes:

• Respond to queries or requests for information.
• Provision of professional management services.
• Administrative, fiscal and accounting management.
• Sending communications related to our services (always with your prior consent, if necessary).

3. Legal basis for processing
   The processing of your data is based on the consent of the interested party, the execution of a contract or compliance with legal obligations applicable to our professional activity.
4. Data retention
   Personal data will be retained for the time necessary to fulfill the purpose for which it was collected and to comply with legal, accounting, or tax obligations.
5. Data transfer to third parties
   Data will not be transferred to third parties except under legal obligation or when necessary to provide the service (for example, to the Tax Agency or other public administrations).
6. User rights
   As the owner of your data, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request the deletion of your data when it is no longer necessary.
• Oppose or limit the processing of your data.
• Request portability of your data.

You can exercise these rights by sending a request accompanied by a copy of your ID to info@concierges.es.

7. Security Measures
   We have adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, processing, or unauthorized access.
8. Changes to this Policy
   We reserve the right to modify this privacy policy to adapt it to new legislation or jurisprudence.